iPortalDoc is an integrated solution for Document and Process Management based on workflows.
Allows the modelling and implementation of processes related to all areas of public and private organizations:
- Electronic Billing with Digital Signature
- Complaints and others
At any given moment in a certain process that takes place on the Document and Process Management System, iPortalDoc,
with the involvement of various users and different departments, one will always have access to the entire history of individuals involved, interventions that have been carried out, as well as documentation e-mails associated, facilitating research and avoiding loss of time and information. This results not only in the continued improvement of activities and processes of organizations, making them more efficient, but also in the increase of productivity in the different areas of business.
Communications Archive (e-mails, calls and instant conversations) integrated with Document Management.
iPortalDoc is the only Document and Process Management solution that integrates, in a native way, with a Unified Communications Central, which allows to record Calls, Emails and Chat Conversations in the Document Management, and associate them to their related documents/processes, being available for consultation at any time.